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19925 Stevens Creek Blvd.,
Cupertino, CA 95014
info@stepaheadsolution.com
408.725.7560
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Step Ahead
Business Continuity

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Why Business Continuity is important?

SaaS applications such as Google’s G Suite and Microsoft Office 365 are easy to use, highly scalable, and are relatively inexpensive. However, SaaS apps don’t deploy and manage themselves. Additionally, SaaS applications require data protection for business and compliance, just like any other mission-critical app.

Why Customers Need SaaS Backup?

SaaS users commonly believe that backup isn’t necessary for their data because it exists in the cloud. However, this is untrue. SaaS applications are just as vulnerable to data loss as on-premise apps. Why? Because the #1 cause of data loss is human error. People delete data, open phishing emails, accidentally download malware, and more. SaaS vendors are unable to distinguish if certain user actions are done in error or deliberately. Most of a company’s intellectual property are flowing through Google Gsuite Gmail and Outlook and data breaches occur due to human error which include the following:-

Malicious deletion by a disgruntled employee or outside entity

Malware damage or ransomware attacks

Unintended actions on phishing email attacks

Operational errors such as accidental data overwrites

Lost data due to canceled app licenses

Without a business continuity policy in force, you are bound to suffer the consequences

SaaS apps provide limited protection against accidental data loss scenarios, and sometimes even less so when it comes to ransomware attacks or malicious end user activity. This is because many vendors operate under the “Shared Responsibility Model” – they only claim responsibility for areas that they have complete control over. Microsoft and Google must maintain the availability of their applications and protect their servers from disaster scenarios, but the end user is responsible for creating the data within their applications. Step Ahead provides the buffer against data loss between SaaS providers and end customers.

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Cybersecurity And Small Businesses

  • According to the FBI’s 2017 Internet Crime Report, Internet Crime Complaint Center, or IC3, received 1,783 complaints identified as ransomware, resulting in losses of over $2.3 million
  • In 2017 – 61% of cyber-attacks were against small businesses (SB) with less than 250 workers
  • 62% of all cyber-attacks target small and medium businesses (SMB)
  • Many small businesses don’t have cyber security policy, anti-phishing email measures, data encryption or off-site backups
  • Ransomware increased by 36% in 2017; over 4000 attacks occur each day according to the FBI.
  • It takes most small businesses 197 days to realize they have an attacker in their network.
  • 78% of people in a recent survey know it’s bad to click on a link or attachment in an email of unknown origin, but do it anyway